Services

At Five9 Systems, our goal is to help you achieve whatever IT goals you have and ensure that they stay running smoothly. This is how we chose our name after all; our goal is to achieve 99.999% of your goal and maintain uptime for your business to that same standard. Yes, it’s a lofty goal and no, we won’t always hit it, but we’re seriously going to try. It’s so important to us that we named our company after it to focus us each and every day.

How do we get there? Communication and partnership are the keys. With our decades worth of experience in corporate IT we have seen the good and the bad. Let us help get you through your next IT project avoiding the bad and maximizing the good.

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Ever feel like your business could be handling things better when it comes to information technology but just don’t know where to start?  Let us get you started with a conversation about your goals or concerns.  From there we can offer guidance on any number of solutions to get your business moving in the right direction.

Say goodbye to managing servers, laptops and desktops!  After an initial assessment that is a combination of meetings and system reviews, we will present a report with options to make managing IT assets a thing of the past.  We can deploy software that manages devices and helps make sure they stay backed up, updated and remain secure.  We offer varying levels of management and can customize a plan to meet your goals and desired level of automation.

Ready to increase bandwidth in the office, speed up the internet, connect another location or add redundancy?  Are your WFH employees not able to work effectively due to connection speed? Wi-Fi systems constantly dropping clients or have weak signal?  Perhaps you want to start offering guests secure access?  Want to ensure that no one is accessing resources they shouldn’t and stop intruders from getting into your environment?  All these things depend on a healthy network which is vitally important, and you might be hurting your business each day with network underperformance or insecurity.  With our deep expertise in networking, we will tailor a solution and ensure a healthy environment.

Still paying the phone company for Plain Old Telephone Service?  Hopefully you’ve moved on from POTS and into the world of Voice Over IP, but if not, we can help!  We will help you pick out the right solution, ensure that your network is ready for the change and get you operational.  Already using VOIP?  That’s great, maybe we can help you get more out of that system or show you alternative solutions that might be a better fit.

Everybody’s talking about it, but who’s really leveraging it?  More importantly, WHAT are they doing with it.  And most important of all, what can YOU do with it?  Frankly, it’s a great mental exercise to look at how AI can help your business grow or make challenging tasks easy and we’re here to help.  The technology may not be there today, but rest assured the day it will is fast approaching, and you don’t want to be late to the party.

What business leader doesn’t love using CapEx on new IT gear?  We know it’s not everybody’s cup of tea, but it is a necessary evil to keep IT infrastructure current and up-to-date.  It doesn’t have to mean CapEx spend though, perhaps your goals would be better served by moving to the cloud.  Let’s talk about what the pros and cons are and decide on a path forward.  That hardware is going to die eventually, don’t make it an emergency situation and act now while cooler heads can prevail.

Line of Business applications like accounting, ERP, MRP and CRM systems are rarely exciting, but they are a vital component of any healthy business.  Do you need a new system or just want to make sure you’re using the current one to its maximum potential?  In either case, we want to help!

Line of business applications depend on a solid foundation provided by databases. Database technology is complicated and too often they are not being maintained in an effective matter because of their complexity.  Let our experts help you ensure that your foundation is secure and is gathering data in a manner that will enable better business decision making.

How’s your website doing these days?  Is it drawing enough visitors and generating leads the way you need it to?  Are you appearing in the search engines when people are searching for what you provide?  Or maybe you want to start selling products online or are a new business starting from scratch.  Whatever the case may be we are here to help with the next iteration of your online persona.

There’s an app for that!  Or maybe there isn’t, but there could be!  With your vision and our development team let’s make your app a reality.  We can also help with adding new functionality to existing apps or help with porting older code bases to newer languages.